Bixby just stopped talking to some Galaxy phone users, and Samsung can’t say why

Credit: Tushar Mehta / Android Authority TL;DR Bixby is not responding to voice commands from a small number of users. The responses, instead, are limited to text displayed in the chat without any voice feedback. The exact cause remains unclear and undiagnosed, especially given the small number of users affected.

Samsung’s own virtual assistant, Bixby, has long lived in the shadow of Google Assistant and now Gemini. Despite this, it doesn’t want to give up on Bixby completely, possibly because a small number of Samsung users still rely on Bixby. 5, Bixby has received a significant boost in cognitive capabilities and fluency, bringing it on par with other AI assistants, especially for those who also use its SmartThings-enabled home appliances.

Unfortunately for some of these users, as well as for others who actively use the assistant, Bixby may currently be experiencing unexplained issues. Some users have reported on Samsung Community that there’s no voice feedback when using Bixby on their Samsung devices. The results are reportedly limited to notes in the form of text.

The reports are scant and concentrated in Korea, but cannot be dismissed, given Bixby’s recent troubles with responding to voice commands .